Last updated on November 1, 2011
The Information That We Collect and How We Use It
For visitors who do not subscribe to any of our products and who do not complete order forms on our website, CounselorLibrary.com, LLC collects no personally identifying information (such as your name, address, email address, etc.) about you as you visit our website.
Our web server automatically logs certain information such as the IP address of the computer you are using to connect to our website, the type of browser software and operating system installed on the computer, the date and time you access our website and the website address, if any, from which you linked directly to our website. We use this log information in aggregate to study visitors' traffic patterns, which helps us to improve the usability of our website. We do not use such data in any way to create or maintain a personal profile of you or collect personal information from you.
For visitors to our website who order our products, signup for email alerts, complete feedback forms, request a user account under a company subscription, or register for a conference, we may collect some or all of the following personal information from you: name, company, mailing address, email address, telephone and fax numbers, credit card number, credit card expiration date, credit card billing information, as well as other personal preference information relating to the products and services we provide. We use your personal information to provide requested information and services to you and to help ensure that the information we provide to you is relevant to your specific needs. We use email addresses to send you email alerts which are part of the products you've subscribed to as well as to communicate important product and service messages to you. With the exception of important service messages, each email we send out contains a link which allows you to opt-out of receiving future emails.
We will not disclose information we collect through your use of the website to third parties, except as may be legally required.
We use "cookies" to collect information about your use of the website. The information collected is not personally identifying information but rather basic information about your connection to the Internet - e.g., session identifiers so that we may deliver website content to you consistently throughout your visit.
CounselorLibrary.com, LLC is committed to protecting the security of your personal information. We use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use, or disclosure. For example, we store the personal information you provide on computer systems with limited access, that are located in controlled facilities. Credit card information submitted to us is encrypted via Secure Socket Layer (SSL). This encryption method is used widely on the Internet to keep information secure. Although we use advanced encryption (Secure Socket Layers), we cannot guarantee the security of the information you transmit to us. Additionally, we only temporarily store credit card information in our online database until we have completed processing the order.
Links to Other Websites
Details for the 2014 conference will be made available in the near future.