Consumer Credit and Privacy Compliance
Online research tools to manage compliance with federal and state laws and regulations
CounselorLibrary.com, LLC, an affiliate of the law firm of Hudson Cook, LLP, is the leading compliance resource for the consumer financial services and privacy industries, providing comprehensive coverage and analysis of federal and state laws, regulations, and litigation. Select a category below, or view all products.
2026 Financial Services Conference
November 8-10, 2026
Save the Date! Our 22nd Annual Conference is in Baltimore at the Four Seasons Hotel. For more details and to register, click here.
Last Week, This Morning®
Key developments from the past week in consumer and commercial finance and privacy law.
DOJ Settles SCRA Claims Against Mortgage Servicer
Trump Signs Executive Order Intended to Reduce Regulatory Barriers to Mortgage Origination and Reduce Homeownership Costs
Meta Ordered to Pay $25 Billion for Misleading Consumers About Privacy Practices
AGs of 17 States Reach Approximately $664 Million Settlement with Provider of Rental-Purchase Agreements
NYC Revises FAQs Document on Debt Collection Rule
CSBS Conducts Survey Seeking Mortgage Loan Originators' Input on National Licensing Test
CFPB Will Investigate Potential Debanking Practices by Supervised Institutions in Response to OCC's Recent Report
Bank of America Assessed More than $1.2 Billion in Penalties for Violating Anti-Money Laundering and Sanctions Laws
Company that Obtained Consumer Report About Consumer Who Started, But Did Not Complete, Online Transaction Was Not Liable for Damages Awarded by Jury Under Supreme Court's Safeco Defense
Lender Need Not Accept Borrower's Partial Payments of Amount to Cure Mortgage Default When No Singular Partial Payment Cures Default in Full
NYC Introduces POWER Act
FTC Dismisses Complaint Against Auto Dealership Group Two Years After Filing
GAO Releases Report Assessing Value of Mortgage Trigger Leads for Homebuyers
FTC Settles Price Transparency Claims Against Auto Dealership Group
Hudson Cook Insights
Today's Trends in Credit Regulation
West Virginia Supreme Court asked to Address Liability in Case Involving Debit Card Processing Fees
By Clayton C. Swears
A federal district court in West Virginia recently certified the following question to the state's Supreme Court:
Can a "debt collector" be liable for engaging, "directly or indirectly," in "unfair or unconscionable means" of debt collection under W. Va. Code § 46A-2-128 based on its use of a third-party vendor, absent an agency relationship or other basis for vicarious liability between the debt collector and the vendor? article continued
New York City Proposes Rule to Govern Use of Automated Customer Service Systems
By Thomas P. Quinn, Jr.
We have all been there. You have a customer service issue. It should take 30 seconds to explain, so you call the company that sold you a good or provided you with a service that wasn't quite right. You're confident that a quick phone call will get the problem sorted. Then it happens - your call connects and you're greeted by an almost human sounding voice asking what help you need and prompting you for information to get the process started. article continued
Consumer Financial Services Bites of the Month - October 21, 2026 - "October Song."
By Justin B. Hosie, Eric L. Johnson and Kristen Yarows
In this month's article, we some of our top "Bites" covered during the October 2026 Webinar. article continued
Minnesota Settles Deceptive Conduct Claims Against Used Car Dealership
By David S. Darland
On August 31, Minnesota Attorney General Keith Ellison announced the settlement of a case brought against Midwest Car Search, a used car dealership, and its owner, Scott Spiczka. Under the terms of the settlement, Midwest and Spiczka agreed to reform the dealership's sales practices and pay $100,000 to resolve allegations that the dealership violated Minnesota's Used Car Rule and the state's general consumer protection statutes. Here's what happened. article continued